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Alabama

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: 10-31 days
• Fees and finance charges: 17.50%; 3%/month after default
• Finance charge on a 14-day $100 loan: $17.50
• APR on 14-day $100 loan: 456.25%

Collection restrictions:

• Collection fees: A $30 NSF fee; court costs; attorney fees up to 15% of the face amount of check.
• Criminal procedures: Prohibited (unless check returned due to closed account)

Debt limits:

• Maximum no. of outstanding loans at a time: NA (maximum loan amount at a time: $500)
• Rollovers allowed: One (rollover)
• Cooling-off phase: Next business day once two continuous loans are repaid
• Repayment plan: Available

Complaint cell:

• Regulator: Alabama Banking Department
• Address: P.O. Box 4600 Montgomery AL 36103
• Phone: (334) 242-3452
• Fax: (334) 353-5961
• Regulatory contact: Arlene Baldwin, Consumer Services Specialist, Bureau of Loans.
• Website: http://www.bank.state.al.us/

Alaska

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Minimum 14 days
• Fees and finance charges: $5 + $15 or 15% on per $100; whichever is less.
• Finance charge on a 14-day $100 loan: $20
• APR on 14-day $100 loan: 520%

Collection restrictions:

• Collection fees: A $30 NSF fee; court costs of up to $700 over the amount of the payment (if disclosed in loan agreement).
• Criminal procedures: Prohibited (unless check returned due to closed account)

Debt limits:

• Maximum no. of outstanding loans at a time: NA
• Rollovers allowed: Two (renewals)
• Cooling-off phase: Not specified
• Repayment plan: Available

Complaint cell:

• Regulator: Alaska Division of Banking and Securities
• Address: P.O. Box 110807 Juneau AK 99811
• Phone: Toll-Free: (888) 925-2521
• Fax: (907) 465-2549
• Regulatory contact: Patrice Walsh, Chief Examiner, (907) 269-5496, Section Chief.
• Website: http://www.commerce.state.ak.us/bsc/

Arizona

• Status: Prohibited (Consumer Lenders Act applies. Ariz. Rev. Stat. Ann. §§ 6-601 et seq.)
• Small loan charges: 36% per year + 5% fee

Complaint cell:

• Regulator: Arizona Department of Financial Institutions
• Address: Financial Enterprises Division, 2910 N. 44th Street, Suite 310 Phoenix AZ 85018
• Phone: Toll-free (800) 544-0708
• Fax: (602) 381-1225
• Regulatory contact: Robert Charlton, Assistant Superintendent of Financial Institutions.
• Website: http://azdfi.gov/

Arkansas

• Statutory citation: Ark. Const. Amend. 89 § 3.
• Legal status: Prohibited (Check-Casher's Act, Ark. Code Ann. § 23-52-101, et seq. Repl. 2000 and Supp. 2003)
• Small loan charges: 17% /year as per ballot in 2010

Complaint cell:

• Regulator: Arkansas Attorney General
• Address: Office of the Attorney General, 323 Center Street, Suite 200 Little Rock, Arkansas 72201
• Phone: (501) 682 2007/ 1-800-482-8982
• Racial Profiling Hotline Number: 1-877-AGO (246) - 4404
• Regulatory contact: Robert Charlton, Assistant Superintendent of Financial Institutions.
• Website: http://www.ag.arkansas.gov/

California

Lending specifications:

• Maximum loan amount: $300
• Loan tenure: 31 days
• Fees and finance charges: 15% of the face amount of the check
• Finance charge on a 14-day $100 loan: $17.65
• APR on 14-day $100 loan: 459%

Collection restrictions:

• Collection fees: $15 NSF fee
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Single
• Rollovers allowed: None (cannot charge fee for extension)
• Cooling-off phase: NA
• Repayment plan: Voluntary (no fees may be charged in connection to the repayment plan)

Complaint cell:

• Regulator: California Department of Corporations
• Address: Consumer Services Office, 1515 K Street, Suite 200 Sacramento CA 95814-4052
• Phone: (866) 275-2677 or 866 ASK CORP
• Website: http://www.dbo.ca.gov/

Colorado

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Minimum 6 months
• Fees and finance charges: 20%: $0-$300 + 7.5%: $301-$500 plus 45% on yearly interest plus monthly maintenance fee $7.50 per $100 borrowed, up to $30, after first month.
• Finance charge on a 14-day $100 loan: NA
• APR on 14-day $100 loan: NA

Collection restrictions:

• Collection fees: $25 NSF fee; court fees; attorney's fees (should not exceed the loan amount)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: No limit if total debt remains within $500 and 30-days between loans
• Rollovers allowed: One renewal allowed at 45% rate

Complaint cell:

• Regulator: Office of the Attorney General of Colorado and Department of Law
• Address: 1525 Sherman St.; Denver, Colorado 80203
• Phone: 303-866-4500
• Fax: 303-866-5691
• Website: http://www.coloradoattorneygeneral.gov/

Connecticut

• Status: Prohibited (Conn. Gen. Stat. §§ 36a-563 et seq.)
• Small loan charges: 30.03% APR or $17 on per $100 up to $600; $11 per $100 up to $1,800

Complaint cell:

• Regulator: Connecticut Department of Banking
• Address: Constitution Plaza Hartford CT 06103-1800.
• Phone: ((860) 240-8299/ 1-800-831-7225 (toll-free)
• Regulatory Contact: Alan Cicchetti, Deputy Commissioner
• Website: http://www.ct.gov/dob/site/default.asp

Delaware

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Maximum 60 days
• Fees and finance charges: Not specified
• Finance charge on a 14-day $100 loan: No limit
• APR on 14-day $100 loan: No limit

Collection restrictions:

• Collection fees: One fee for nonpayment if the contract allows but should not exceed 5% of the payment amount.
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not Specified (cannot have more than $1000 in total)
• Rollovers allowed: Four
• Cooling-off phase: Not specified
• Repayment plan: Not specified

Complaint cell:

• Regulator: Delaware Office of the State Bank Commissioner
• Address: 555 E. Loockerman Street; Suite 210 Dover; DE 19901
• Phone: (302) 739-4235
• Fax: (302) 739-3609
• Website: http://banking.delaware.gov/

Florida

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: 7-31 days
• Fees and finance charges: 10% of check + verification fee (max $5)
• Finance charge on a 14-day $100 loan: $16.11
• APR on 14-day $100 loan: 419%

Collection restrictions:

• Collection fees: The charges imposed on the lender by any financial institution; lender not entitled to assume any damages.
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Single
• Rollovers allowed: None
• Cooling-off phase: 24 hours
• Repayment plan: Available

Complaint cell:

• Regulator: Florida Office of Financial Regulation
• Address: Division of Securities and Finance, 200 E. Gaines Street Tallahassee FL 32399
• Phone: (850) 410-9805
• Fax: (850) 410-9748
• Website: http://www.flofr.com/

Georgia

• Statutory citation: Industrial loan act applies. Ga. Code Ann. § 7-3-14; §§ 16-17-1 et seq. Ga. Comp. R. & Regs. 80 3-1.02(7).
• Legal status: Prohibited

Lending specifications:

• Small Loan Rate Cap: Min. $3000 at 16% APR; 60% per year criminal usury cap

Complaint cell:

• Regulator: Office of the Commissioner of Insurance, Georgia
• Address: Industrial Loan Division, Two Martin Luther King, Jr. Drive West Tower, Suite 704 Atlanta GA 30334
• Phone: (404) 656-2070
• Fax: (404) 657-8542
• Regulatory Contact: Ralph T. Hudgens, Industrial Loan Commissioner
• Website: http://www.oci.ga.gov/IndustrialLoan/Home.aspx

Hawaii

Lending specifications:

• Maximum loan amount: $600
• Loan tenure: 32 days
• Fees and finance charges: 15% of check value
• Finance charge on a 14-day $100 loan: $17.65
• APR on 14-day $100 loan: 459%

Collection restrictions:

• Collection fees: $20 NSF fee; check cashers can't recover damages from checks passed instead of insufficient funds.
• Criminal procedures: Prohibited (Unless check returned due to closed account or stop-payment state)

Debt limits:

• Maximum no. of outstanding loans at a time: One
• Rollovers allowed: None (can't refinance or consolidate)

Complaint cell:

• Regulator: Hawaii Department of Commerce and Consumer Affairs
• Address: Consumer Resource Center, 235 S. Beretania Street, Rm 801 Honolulu HI 96813
• Phone: (808) 587-3222
• Fax: (808) 586-2640
• Regulatory contact: Bruce B. Kim, Executive Director
• Website: http://hawaii.gov/dcca

Idaho

Lending specifications:

• Maximum loan amount: $1000
• Loan tenure: NA
• Fees and finance charges: NA
• Finance charge on a 14-day $100 loan: $17.50
• APR on 14-day $100 loan: No limit

Collection restrictions:

• Collection fees: $20 NSF fee
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not Specified
• Rollovers allowed: Three (Renewals)

Complaint cell:

• Regulator: Idaho Department of Finance
• Address: Consumer Finance Bureau, 800 Park Blvd., Suite 200, Boise ID 83712
• Phone: (208) 332-8000
• Toll-Free (Within Idaho Only): 1-888-346-3378
• Regulatory contact: Mike Larsen, Consumer Finance Bureau Chief
• Website: http://finance.idaho.gov/

Illinois

Lending specifications:

• Maximum loan amount: $1,000 or 25% of the consumer's gross monthly income, whichever is less
• Loan tenure: 13-45 days
• Fees and finance charges: $15.50 per $100
• Finance charge on a 14-day $100 loan: $15.5
• APR on 14-day $100 loan: 403%

Collection restrictions:

• Collection fees: One $25 NSF fee
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Two
• Rollovers allowed: None
• Cooling-off phase: 7 days after 45 consecutive loan days
• Repayment plan: Available

Complaint cell:

• Regulator: Illinois Division of Financial Institutions
• Address: Consumer Credit Section, 320 W. Washington Springfield IL 62701
• Phone: (888) 298-8089
• Regulatory contact: Phil Sanson,, Acting Consumer Credit Assistant Supervisor
• Website: http://www.idfpr.com/DFIdefault.asp

Indiana

Lending specifications:

• Maximum loan amount: $50-$500 (may not exceed 20% of borrower's monthly gross income)
• Loan tenure: 14 days min
• Fees and finance charges: $0-$250=15%; $251-$400=13%; $401-$500=10%
• Finance charge on a 14-day $100 loan: $15
• APR on 14-day $100 loan: 390%

Collection restrictions:

• Collection fees: One $25 NSF fee; conditions apply
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Two (one per lender)
• Rollovers allowed: None
• Cooling-off phase: One week days after 6 consecutive loans
• Repayment plan: After 3 consecutive loans, the lender must extend a payment plan of 4 equal installments without levying any extra costs.

Complaint cell:

• Regulator: Indiana Department of Financial Institutions
• Address: 30 South Meridian St., Suite 300 Indianapolis, Indiana 46204
• Phone: 317-232-3955; (800)-382-4880
• Regulatory contact: Mark Tarpey, Supervisor, Consumer Credit
• Website: http://www.in.gov/dfi/

Iowa

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Should not exceed 31 days
• Fees and finance charges: Up to $100=15%; after that $10 on each $100
• Finance charge on a 14-day $100 loan: $16.67
• APR on 14-day $100 loan: 433%

Collection restrictions:

• Collection fees: One $15 NSF fee
• Criminal procedures: Not specified

Debt limits:

• Maximum no. of outstanding loans at a time: Two
• Rollovers allowed: None

Complaint cell:

• Regulator: Iowa Division of Banking
• Address: 200 East Grand Avenue, Suite 300 Des Moines, IA 50309
• Phone:: (515) 281-4014
• Fax: (515) 281-4862
• Regulatory contact: Rodney Reed, Finance Bureau Chief
• Website: http://www.idob.state.ia.us/

Kansas

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: 7-30 days
• Fees and finance charges: 15% + administrative fees
• Finance charge on a 14-day $100 loan: $15
• APR on 14-day $100 loan: 390%

Collection restrictions:

• Collection fees: One NSF fee
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Two
• Rollovers allowed: Not specified

Complaint cell:

• Regulator: Office of the State Bank Commissioner
• Address: Suite 300, Jayhawk Tower, 700 SW Jackson Street; Topeka, KS 66603-3796
• Phone: (785) 296-2266
• Fax: (785) 296-0168
• Regulatory contact: Kevin C. Glendening,, Deputy Commissioner, Division of Consumer and Mortgage Lending
• Website: http://www.osbckansas.org/

Kentucky

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Should 14-60 days
• Fees and finance charges: $15 per $100 on amount loaned + $1 database fee
• Finance charge on a 14-day $100 loan: $17.65
• APR on 14-day $100 loan: 459%

Collection restrictions:

• Collection fees: 1 NSF fee (in case disclosed)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Two
• Rollovers allowed: None
• Cooling-off phase: None

Complaint cell:

• Regulator: Kentucky Department of Financial Institutions (DFI)
• Address: 1025 Capital Center Drive, Suite 200 Frankfort KY 40601
• Phone: Toll-Free: (800) 223-2579
• Fax: (502) 573-8787
• Regulatory contact: Gary Davis; Branch Manager
• Website: http://www.kfi.ky.gov/

Louisiana

Lending specifications:

• Maximum loan amount: $350
• Loan tenure: 60 days
• Fees and finance charges: 16.75% max. of amount loaned; $45 max fee; + $10 documentation fee
• Finance charge on a 14-day $100 loan: $30
• APR on 14-day $100 loan: 780%

Collection restrictions:

• Collection fees: One NSF fee of actual bank charge (if revealed) + the superior of $25 or 5% of check (if revealed); Court Costs; attorney's fees
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not Specified
• Rollovers allowed: None

Complaint cell:

• Regulator: Louisiana Office of Financial Institutions (OFI)
• Address: P.O. Box 94095 Baton Rouge LA 70804
• Phone: Toll-Free: 888-525-9414 Direct: 225-925-4660
• Regulatory contact: John J. Braud; Deputy Chief Examiner
• Website: http://www.ofi.state.la.us/

Maine

• Statutory citation: Me. Rev. Stat. tit. 9-A § 2-401.
• Legal status: Prohibited (Permitted for supervised lenders)

Lending specifications:

• Small loan charges: 30% per year on amounts up to $2,000. Else, $5 for amounts financed up to $75; $15 for $75.01-$249.99; or $25 for $250 or more.

Complaint cell:

• Regulator: Maine Bureau of Consumer Credit Protection
• Address: Department of Professional and Financial Regulation, 35 State House Station Augusta ME 04333
• Phone: 207-624-8527
• Fax: 207-582-7699
• Toll free: 800-332-8529
• Regulatory Contact: William N. Lund, Superintendent
• Website: http://www.maine.gov/pfr/consumercredit/

Maryland

• Statutory citation: Md. Code Com. Law § 12-101 et seq.
• Legal status: Prohibited

Lending specifications:

• Small loan charges: 2.75% per month; 33% per year.

Complaint cell:

• Regulator: Office of the Commissioner of Financial Regulation
• Address: 500 N Calvert Street, Suite 402, Baltimore, Maryland 21202
• Phone: 410-230-6100 or 888-784-0136
• Fax: 410-333-3866 (Complaint Fax Number)
• Regulatory Contact: Cynthia Jones, Assistant Commissioner
• Website: http://www.dllr.state.md.us/finance/

Massachusetts

• Statutory citation: Mass. Gen. Laws Ann. ch. 140 §§ 96 et seq.; 209 Mass. Code Regs. 26.01.
• Legal status: Prohibited

Lending specifications:

• Small loan charges: 23% plus $20 administrative fee upon the granting of a loan

Complaint cell:

• Regulator: Division of Banks, Massachusetts
• Address: 1000 Washington Street, 10th Floor, Boston, MA 02118-6400
• Phone: (617) 956-1500
• Fax: (617) 956-1599
• Toll free: 800-495-2265
• Regulatory contact: Jennifer DeWitt, Special Assistant to the Commissioner
• Website: http://www.mass.gov/ocabr/government/oca-agencies/dob-lp/

Michigan

Lending specifications:

• Maximum loan amount: $600
• Loan tenure: Up to 31 days
• Fees and finance charges: First $100=15%; second $100=14%; third $100=13%; fourth $100=12%; fifth $100=11%; sixth $100=11% + any database verification fee
• Finance charge on a 14-day $100 loan: $15
• APR on 14-day $100 loan: 390%

Collection restrictions:

• Collection fees: One $25 NSF fee
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: One with licensee or many with any other licensee
• Rollovers allowed: None
• Repayment plan: Available

Complaint cell:

• Regulator: Michigan Office of Financial and Insurance Regulation
• Address: P.O. Box 30220 Lansing MI 48909
• Phone: Toll-Free: 1-877-999-6442
• Fax: (517) 335-4978
• Regulatory contact: Deputy Chief Examiner
• Website:: https://www.michigan.gov/difs

Minnesota

Lending specifications:

• Maximum loan amount: $350
• Loan tenure:: Max: 30 days
• Fees and finance charges: $0-$50=$5.50; $51-$100=10%+$5; $101-$250=7% (min. $10) + $5; $251-$350=6% (min. $17.50) + $5
• Finance charge on a 14-day $100 loan: $15
• APR on 14-day $100 loan: 390%

Collection restrictions:

• Collection fees: One $30 NSF fee

Debt limits:

• Maximum no. of outstanding loans at a time: Not specified
• Rollovers allowed: None

Complaint cell:

• Regulator: Minnesota Department of Commerce
• Address: Division of Financial Examinations, 85 7th Place East, Suite 500 St. Paul MN 55101
• Phone: 651-296-4026
• Fax: 651-297-1959
• Regulatory contact: William Horlitz, Deputy Commissioner
• Website: http://mn.gov/commerce/

Mississippi

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Below $250: 30 days max.; $250-$500: 28-30 days
• Fees and finance charges: Below $250=$20 per $100 borrowed; $250-500=$21.95 per $100 borrowed
• Finance charge on a 14-day $100 loan: $20
• APR on 14-day $100 loan: 520%

Collection restrictions:

• Collection fees: NSF fee + court-awarded fees (if disclosed)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not specified
• Rollovers allowed: None

Complaint cell:

• Regulator: Mississippi Department of Banking and Consumer Finance
• Address: 501 N. West Street; 901 Woolfolk Building Suite A; P.O. Box 23729; Jackson, MS 39225-3729
• Phone: 601-359-1031
• Fax: 601-359-3557
• Regulatory contact: Brever McCallum, Administrative Assistant, Consumer Finance Division
• Website: http://www.dbcf.state.ms.us/

Missouri

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Minimum of 14 days and a maximum of 31 days
• Fees and finance charges: Not specified
• Finance charge on a 14-day $100 loan: $75
• APR on 14-day $100 loan: 1950%

Collection restrictions:

• Collection fees: NSF fee & collection costs (including court costs & attorney fees)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Should not exceed $500 to any lender at a time
• Rollovers allowed: Six

Complaint cell:

• Regulator: Missouri Division of Finance (DIFP)
• Address: Truman State Office Building, Room 630, Jefferson City, MO 65102
• Phone: (573)751-3242
• Fax: (573)751-9192
• Regulatory contact: Joe Crider, Supervisor of Consumer Credit.
• Website: http://finance.mo.gov/

Montana

Lending specifications:

• Maximum loan amount: $300
• Loan tenure: 31 days
• Fees and finance charges: 36% APR
• Finance charge on a 14-day $100 loan: $1.39

Collection restrictions:

• Collection fees: One $30 NSF fee

Complaint cell:

• Regulator: Division of Banking & Financial Institutions (DOA)
• Address: 301 South Park, Ste 316, PO Box 200546, Helena, MT 59620-0546
• Phone: 406-841-2931
• Regulatory contact: Chris Olson, Deputy Commissioner
• Website: http://www.banking.mt.gov/

Nebraska

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Not more than 34 days
• Fees and finance charges: $15 on every $100 borrowed
• Finance charge on a 14-day $100 loan: $17.65
• APR on 14-day $100 loan: 459%

Collection restrictions:

• Collection fees: $15 NSF fee

Debt limits:

• Maximum no. of outstanding loans at a time: Two
• Rollovers allowed: None (cannot charge fee for extension)

Complaint cell:

• Regulator: Nebraska Department of Banking & Finance (NDB&F)
• Address: Financial Institutions Division, Commerce Court, Ste. 400, 1230 'O' Street, Lincoln, NE 68508-1402
• Phone: (402)471-2171
• Consumer hotline: (877) 471-3445
• Regulatory contact: Karen Reynolds, Review Examiner
• Website: http://www.ndbf.ne.gov/

Nevada

Lending specifications:

• Maximum loan amount: 25% of approx. gross monthly income
• Loan tenure: 35 days
• Fees and finance charges: Not Specified
• Finance charge on a 14-day $100 loan: No limit
• APR on 14-day $100 loan: No limit

Collection restrictions:

• Collection fees: $25 dishonored check fee (up to two fees for insufficient funds & one fee for closed account); court costs & attorney fees
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not specified
• Rollovers allowed: Not specified (Lenders cannot stretch payment period beyond 60 days)
• Repayment plan: Yes

Complaint cell:

• Regulator: Nevada Financial Institutions Division
• Address: 2785 E. Desert Inn Rd. Suite 180 . Las Vegas, Nevada 89121
• Phone: (702) 486-4120
• Fax: (702) 486-4563
• Regulatory contact: Paul Ashworth, Supervisory Examiner
• Website: http://www.fid.state.nv.us/

New Hampshire

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: 7-30 days
• Fees and finance charges: 36% yearly interest
• Finance charge on a 14-day $100 loan: $1.38
• APR on 14-day $100 loan: 36%

Collection restrictions:

• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: One
• Rollovers allowed: None
• Cooling-off phase: 60 days
• Repayment plan: None

Complaint cell:

• Regulator: New Hampshire State Banking Department
• Address: 53 Regional Drive, Suite 200 Concord NH 03301
• Phone: 603) 271-3561
• Toll Free: 1-800-437-5991
• Fax: (603) 271-1090 or (603) 271-0750
• Regulatory contact: Glenn A. Perlow, Deputy Bank Commissioner
• Website: http://www.nh.gov/banking/

New Jersey

• Statutory citation: N.J. Stat. Ann. 2C: 21-19.; N.J. Stat. Ann. 17:15A-47.
• Legal status: Prohibited

Lending specifications:

• Small loan charges: 30% per year

Complaint cell:

• Regulator: Department of Banking and Insurance, New Jersey
• Address: 20 West State Street, PO Box 325, Trenton, NJ 08625
• Phone: 609-292-7272
• Fax: 609-777-0508
• Toll free: 1-800-446-7467
• Website: http://www.state.nj.us/dobi/

New Mexico

Lending specifications:

• Maximum loan amount: $2500
• Loan tenure: 14-35 days
• Fees and finance charges: $15.50 on each $100; $.50 verification fee on each $100
• Finance charge on a 14-day $100 loan: $16
• APR on 14-day $100 loan: 416%

Collection restrictions:

• Collection fees: $15 NSF fee/ loan
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time:Shouldn't exceed 25% of the consumer's gross monthly income
• Rollovers allowed: None
• Cooling-off phase: 10 days
• Repayment Plan: Available

Complaint cell:

• Regulator: New Mexico Financial Institutions Division
• Address: 2550 Cerrillos Road, 3rd Floor; Santa Fe, NM 87505
• Phone: (505) 476-4885
• Fax: (505) 476-4670
• Regulatory contact: Henry A. Vigil, Consumer Industry Manager
• Website: http://www.rld.state.nm.us/financialinstitutions/

New York

• Statutory citation: N.Y. Banking Law 340 et seq.; N.Y. Banking Law 373.; N.Y. Penal Code 190.40.
• Legal status: Prohibited

Lending specifications:

• Small loan charges: 25% per year

Complaint cell:

• Regulator: New York State Banking Department
• Address: 1 State St, New York, NY 10004
• Phone: 212-480-6400
• Toll free: 1-800-342-3736
• Regulatory contact: Dianne E. Dixon, Deputy Superintendent of Consumer Services
• Website: http://www.dfs.ny.gov/

North Carolina

• Statutory citation: N.C. Gen. Stat. 53-173
• Legal status: Prohibited

Lending specifications:

• Small loan charges: 36% per year

Complaint cell:

• Regulator: North Carolina Attorney General (See also Commissioner of Banks)
• Address: 9001 Mail Service Center Raleigh NC 27699-9001
• Phone: (919) 716-6400
• Website: http://www.ncdoj.com/

North Dakota

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Maximum 60 days
• Fees and finance charges: 20% + database fees
• Finance charge on a 14-day $100 loan: $20
• APR on 14-day $100 loan: 520%

Collection restrictions:

• Collection fees: $20 NSF fee (only if disclosed)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not Specified
• Rollovers allowed: One
• Cooling-off phase: 72 hours

Complaint cell:

• Regulator: Department of Financial Institutions (North Dakota)
• Address: 2000 Schafer Street, Suite G Bismarck; ND 58501-1204
• Phone: (701) 328-9935
• Fax: (701) 328-0290
• Regulatory contact: Aaron Webb, Assistant Commissioner
• Website: http://www.nd.gov/dfi/

Ohio

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Maximum 31 days
• Fees and finance charges: An annual interest rate of 28%
• Finance charge on a 14-day $100 loan: $1.08
• APR on 14-day $100 loan: 28%

Collection restrictions:

• Collection fees: $20 collection charge; bank charges (if disclosed); court costs after default
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Four in a year
• Rollovers allowed: None
• Cooling-off phase: 2 in 90 days
• Repayment plan: Available (of 60 days)

Complaint cell:

• Regulator: Division of Financial Institutions, Department of Commerce
• Address: 77 South High Street, 21st Floor, Columbus; OH 43215-6120
• Phone: (614) 728-8400
• Fax: (614) 728-0380
• Tollfree: 1-866-278-0003
• Regulatory contact: Robert M. Grieser, Deputy Superintendent
• Website: http://www.nd.gov/dfi/

Oklahoma

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: 12 - 45 days
• Fees and finance charges: $15 for every $100 (up to $300); an additional $10 on every $100 advanced after $300
• Finance charge on a 14-day $100 loan: $15
• APR on 14-day $100 loan: 390%

Collection restrictions:

• Collection fees: $25 NSF fee (if disclosed)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Two
• Rollovers allowed: None
• Cooling-off phase: Second business day after the 5th consecutive loan repaid
• Repayment plan: Available

Complaint cell:

• Regulator: Oklahoma Department of Consumer Credit
• Address: 3613 NW 56th Street, Suite 240, Oklahoma City, Oklahoma 73112-4512
• Phone: (405) 521-3653
• Fax: (405) 521-6740
• Tollfree: (800) 448-4904 (In-state)
• Regulatory contact: Jack R. Stone, Deputy Administrator
• Website: http://www.ok.gov/okdocc/

Oregon

Lending specifications:

• Maximum loan amount: Not Specified
• Loan tenure: 31 - 60 days
• Fees and finance charges: 36% APR; $10 as fee on every $100 advanced (up to $30)
• Finance charge on a 31-day $100 loan: $13
• APR on 31-day $100 loan: 156%

Collection restrictions:

• Collection fees: $20 NSF fee and bank charges
• Criminal procedures: None (only civil penlties)

Debt limits:

• Maximum no. of outstanding loans at a time: No limit
• Rollovers allowed: Two
• Cooling-off phase: 7 days (before or after the loan expires)

Complaint cell:

• Regulator: Department of Consumer and Business Services
• Address: 350 Winter Street NE; PO Box 14480; Salem, OR 97309-0405
• Phone: 503-378-4100
• Fax: 503-378-6444
• Regulatory contact: Michael McCord, Program Manager
• Website: http://www.oregon.gov/DCBS/Pages/

Pennsylvania

• Statutory citation: Check cashers are specifically prohibited (63 Penn Stat. Ann. § 2325.)
• Legal status: Prohibited

Lending specifications:

• Small loan charges: $9.50 per year on each $100 + service charge of $1.50 on every $100

Complaint cell:

• Regulator: Pennsylvania Department of Banking and Securities
• Address: 17 North 2nd Street, Suite 1300, Harrisburg, PA 17101-2290
• Phone: 609-292-7272
• Fax: 717-787-8773
• Toll free: 1.800.PA.BANKS (toll-free in PA)
• Website: http://www.dobs.pa.gov/Pages/default.aspx

Rhode Island

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: 13 days
• Fees and finance charges: 10%
• Finance charge on a 14-day $100 loan: $10
• APR on 14-day $100 loan: 260%

Collection restrictions:

• Collection fees: Not Specified
• Criminal procedures: Not Specified

Debt limits:

• Maximum no. of outstanding loans at a time: 3*$500
• Rollovers allowed: One

Complaint cell:

• Regulator: Rhode Island Department of Business Regulation
• Address: Division of Banking, 233 Richmond Street, Suite 231 Providence RI 02903
• Phone: (401) 222-2405
• Fax: (401) 222-5628
• Regulatory contact: Dennis F. Ziroli, Assoc. Director & Supt.
• Website: http://www.dbr.state.ri.us/

South Carolina

Lending specifications:

• Maximum loan amount: $550
• Loan tenure: 31 days
• Fees and finance charges: 15% of principal
• Finance charge on a 14-day $100 loan: $15
• APR on 14-day $100 loan: 390%

Collection restrictions:

• Collection fees: NSF fee of $10 or actual charge (the lesser one)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not Specified
• Rollovers allowed: None

Complaint cell:

• Regulator: South Carolina State Board of Financial Institutions
• Address: Consumer Finance Division, 3rd Floor, Edgar Brown Building, 1205 Pendleton St., Columbia, SC 29201
• Phone: 803-734-2020
• Fax: 803 734-2025
• Regulatory contact: Jim Copeland, Assistant Commissioner of Consumer Finance
• Website:http://www.bofi.sc.gov/Pages/ConsumerFinance.aspx

South Dakota

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Not specified
• Fees and finance charges: Not specified
• Finance charge on a 14-day $100 loan: No Limit
• APR on 14-day $100 loan: No Limit

Collection restrictions:

• Collection fees: Not specified
• Criminal procedures: Not specified

Debt limits:

• Maximum no. of outstanding loans at a time: Not Specified
• Rollovers allowed: Four

Complaint cell:

• Regulator: South Dakota Division of Banking
• Address: Division of Banking, 1601 N. Harrison Avenue, Suite 1, Pierre, SD 57501
• Phone: 605-773-3421
• Fax: 866-326-7504
• Regulatory contact: Jim Copeland, Assistant Commissioner of Consumer Finance
• Website: http://dlr.sd.gov/banking/default.aspx

Tennessee

Lending specifications:

• Maximum loan amount: $425 ($500 on check)
• Loan tenure: Max: 31 days
• Fees and finance charges: 15% of the face value of the check
• Finance charge on a 14-day $100 loan: $17.65
• APR on 14-day $100 loan: 459%

Collection restrictions:

• Collection fees: Court fees
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: 3 (2 on each licensee)
• Rollovers allowed: None

Complaint cell:

• Regulator: Consumer Resources Division, Tennessee Department of Financial Institutions (TDFI)
• Address: 414 Union Street, Suite 1000, Nashville Tennessee 37219
• Phone: (615) 253-2023
• Fax: (615) 253-7794
• Toll-free: 1-800-778-4215
• Regulatory contact: Alan Smith , Director
• Website: https://www.tn.gov/tdfi/

Texas

Lending specifications:

• Maximum loan amount: Not specified
• Loan tenure: 7-31 days
• Fees and finance charges: May not exceed rates authorized in Tex. Fin. Code §§ 342.251-342.259. 7 Tex. Admin Code § 83.604; maximum APRs for payday loans range from 83.43% for a 30-day $350 loan to 569.92% for a 7-day $100 loan.
• Finance charge on a 14-day $100 loan: $11.87
• APR on 14-day $100 loan: 309.47%

Collection restrictions:

• Collection fees: Not specified
• Criminal procedures: Not specified

Debt limits:

• Maximum no. of outstanding loans at a time: Not Specified ($500 overall outstanding to all licensees)
• Rollovers allowed: None

Complaint cell:

• Regulator: Texas Office of Consumer Credit Commissioner
• Address: 2601 N. Lamar Blvd., Austin, Texas 78705
• Phone: (512) 936 7600
• Toll-free: 800 538 1579
• Website: http://www.occc.state.tx.us/

Utah

Lending specifications:

• Maximum loan amount: No limit
• Loan tenure: Max. 10 weeks
• Fees and finance charges: No limit
• Finance charge on a 14-day $100 loan: No limit
• APR on 14-day $100 loan: No limit

Collection restrictions:

• Collection fees: Not specified
• Criminal procedures: Not specified

Debt limits:

• Maximum no. of outstanding loans at a time: No limit
• Rollovers allowed: Not Specified (cannot extend or renew loans that pass the 10 weeks period)
• Cooling-off period: None
• Repayment Plan: Yes

Complaint cell:

• Regulator: Utah Department of Financial Institutions (DFI)
• Address: 324 South State Street, Suite 201, Salt Lake City, Utah 84111
• Phone: (801) 538-8830
• Toll-free: (801) 538-8894
• Regulatory contact: Eva Rees, Supervisor of Consumer Credit and Compliance
• Website: http://www.dfi.utah.gov/

Vermont

• Statutory citation: Vt. Stat. Ann. tit. 9 § 41a.
• Legal status: Prohibited

Lending specifications:

• Small loan charges: 18% a year

Complaint cell:

• Regulator: Vermont Banking Division
• Address: Department of Financial Regulation, 89 Main Street, Montpelier, VT 05620 3101
• Phone: 1.888.568.4547
• Website: http://www.dfr.vermont.gov/banking/home

Virginia

Lending specifications:

• Maximum loan amount: $500
• Loan tenure: Min: 2 pay periods
• Fees and finance charges: 36% APR + $5 for verification + 20% of loan
• Finance charge on a 14-day $100 loan: $26.38
• APR on 14-day $100 loan: 687.76%

Collection restrictions:

• Collection fees: $25 NSF fee; court costs; reasonable attorney fees (should not exceed $250)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: One
• Rollovers allowed: None (cannot refinance, renew, or extend)
• Cooling-off period: 1 day after repayment; 45 days after 5th loan within 180 day period; 90 days after payment plan
• Repayment Plan: Available

Complaint cell:

• Regulator: Virginia Bureau of Financial Institutions
• Address: State Corporation Commission, 1300 East Main Street, Suite 800 Post Office Box 640 Richmond VA 23218-0640
• Phone: (804) 371-9657
• Fax: (804) 371-9416
• Toll-free: 1-800-552-7945 (within Virginia)
• Regulatory contact: Susan E. Hancock, Deputy Commissioner, Consumer Finance
• Website: http://www.scc.virginia.gov/bfi/index.aspx

Washington

Lending specifications:

• Maximum loan amount: $700 or 30% of gross monthly income, whichever is smaller
• Loan tenure: Max: 45 days
• Fees and finance charges: 15% on first $500; extra 10% on remaining portion of the loan in excess of $500 & up to $700
• Finance charge on a 14-day $100 loan: $15
• APR on 14-day $100 loan: 390%

Collection restrictions:

• Collection fees: $25 NSF fee, other costs (excluding attorney's fees, interest and damages)
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: A company cannot hold any check for the face value of more than $700 plus allowable fees from any borrower
• Rollovers allowed: None
• Cooling-off period: 1 day after repayment; 45 days after 5th loan within 180 day period; 90 days after payment plan
• Repayment plan: Available (no extra cost if they notify lender on or before the loan is due)

Complaint cell:

• Regulator: Washington State Department of Financial Institutions (DFI)
• Address: PO Box 41200, Olympia WA 98504-1200
• Phone: (360) 902-8700/(360) 902-8703
• Fax: (360) 664-2258
• Toll-free: 1-877-RING DFI (746-4334)
• Regulatory contact: Deborah Bortner, Director of Consumer Services
• Website: http://www.dfi.wa.gov/

West Virginia

• Statutory citation: W. Va. Code § 46A-4-107 and §§ 32A-3-1 et seq.
• Legal status: Prohibited

Lending specifications:

• Small loan charges: 31% per year on loans of up to $2,000

Complaint cell:

• Regulator: Office of West Virginia Attorney General
• Address: West Virginia State Capitol Building 1, Room 26-E Charleston, WV 25305
• Phone: (304) 558-8986
• Fax: (304) 558-0184
• Toll free: 1-800-368-8808 (Toll Free Consumer Hotline)
• Website: http://www.wvago.gov/

Wisconsin

Lending specifications:

• Maximum loan amount: $1,500 including fees or 35% gross monthly income; which is lesser
• Loan tenure: 90 days or less
• Fees and finance charges: No limit
• Finance charge on a 14-day $100 loan: No limit
• APR on 14-day $100 loan: No limit

Collection restrictions:

• Collection fees: $15 NSF fee
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: No limit
• Rollovers allowed: One
• Cooling-off period: 24 hours after paying renewed loans
• Repayment plan: Available (4 equal installments at no additional cost)

Complaint cell:

• Regulator: Wisconsin Department of Financial Institutions
• Address: Wisconsin Consumer Act Section, P.O. Box 8041 Madison WI 53708
• Phone: (608) 261-9555
• Fax: (608) 261-7200
• Regulatory contact: Paul Egide, Consumer Act Director
• Website: www.wdfi.org

Wyoming

Lending specifications:

• Maximum loan amount: Not Specified
• Loan tenure: One month
• Fees and finance charges: 20% each month or $30 (whichever is higher)
• Finance charge on a 14-day $100 loan: $30
• APR on 14-day $100 loan: 780%

Collection restrictions:

• Collection fees: Not mentioned
• Criminal procedures: Prohibited

Debt limits:

• Maximum no. of outstanding loans at a time: Not specified
• Rollovers allowed: None

Complaint cell:

• Regulator: Wyoming Division of Banking
• Address: Herschler Building, 3rd Floor East, 122 West 25th Street; Cheyenne, WY 82002
• Phone: (307) 777-7797
• Fax: (307) 777-3555
• Regulatory contact: Joe Mulberry, Deputy Commissioner
• Website: http://audit.state.wy.us/banking/